January 15, 2025
What Is the Role of a Health Services Assistant in Australia?
by Antony Thejewel

A key element of any hospital environment, a health services assistant supports nurses and other health workers. They are involved with patients from when they arrive at the hospital or facility, right up to the moment they are discharged.
If your goal is to have a good impact on patients and give them the best in comfort and care, then a health services assistant role may be the career for you. In this blog, you will understand the profession's different roles and responsibilities as well as how to obtain qualifications
What are the Duties and Obligations of a Health Services Assistant in Australia?
A lot of what you could be doing as a health services assistant relies on the healthcare environment you choose to work in. Health services assistants are most often seen in hospitals but can also be highly significant part of the team in aged care facilities.
The work of a health services assistant is very hands-on and physical. You will be expected to work with many different patients, each with their own specific medical requirements and personal needs, to provide them with the appropriate care. Some of the duties and obligations to expect in this profession include:
Assisting Nurses: You will be asked to assist nurses as they go about their activities. These contain basic records and observations of patients’ medical data, such as temperature and blood pressure.
Infection Prevention: All health services assistants must comply with infection prevention and control policies to decrease the risk of patients developing preventable infections. All usual occupational health and safety guidelines will need to be respected.
Clinical Cleaning: Making sure beds, bedding, and medical equipment are clean so they may continue to be utilised for future patients.
Providing Comfort: Ensuring that patients are comfortable when they receive their treatments and helping them if they are physically unable to do so on their own. Providing mental comfort and sustaining a joyful mood go a long way for a patient's overall well-being.
Handling Patients: Aside from the hands-on medical aid, helping patients with other requirements, such as coordinating transport and preparing food, is a key aspect of this job.
How to Become a Health Services Assistant?
For some people, a trip to the hospital can be fairly distressing, and that makes a calling as a health services assistant an enormously fulfilling one. The HLT33115 Certificate III in Health Services Assistance will qualify you for a role in health services assistance so you may provide the kind of help to make their trip as comfortable as possible.
This course will offer you the skills, knowledge, and practical work placement training to launch your career. These include understanding medical terminology and how to provide support for a diverse range of persons and medical conditions. Throughout your time in the course, you will learn to:
- Comply with infection prevention and control policies
- Interpret and apply medical terminology
- Work with persons with mental health concerns
- Work with individuals with drug and alcohol concerns
- Confirm physical health status
How Much Does a Health Services Assistant Make?
According to Talent, the average income for a health assistant in Australia is $33.77 per hour, or $65,847 yearly. Most experienced workers earn up to $99,500 per year, while entry-level employment starts at $59,273. https://au.talent.com/salary?job=health+assistant
What Roles can you take up with a Certificate III in Health Services Assistance?
Completing the Certificate III in Health Services Assistance course gives several work options. Graduates may go on to find work as:
- Assistant in nursing
- Patient care attendant
- Patient support assistant
- Patient services assistant
Conclusion
- If you have the ambition to work in a hospital and have a positive impact on patients, becoming a health services assistant may be an excellent alternative for you. Working under the supervision of nurses, midwives, and other health professionals, the health services assistant function is vital to patients' comfort. You will make a tremendous difference to people's health and well-being too.
- To achieve success as a healthcare assistant, you should possess a caring and tactful attitude, be a great communicator, and have a courteous approach to patients. Additionally, you should be able to keep the patient’s information secure, be organised, and know how to operate well as part of a team.
- If you are interested in taking up the profession of a health services assistant or wish to join up for Certificate III in Health Services Assistance, get in touch with us at MWT Education Consultancy.

Written by
Antony Thejewel
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